MARY J.

SHIPPING

• All orders are processed within 3-5 business days. Once your order has been processed, you will immediately receive a tracking number to the email provided. Shipping can take up to 3-7 business days AFTER THE PROCESSING PERIOD.
• What are business days? Business days do not include weekends or holidays.
• At this time, expedited shipping is not available.
• Shipping delays can happen, and are beyond Royal Rebel Xtensions control. Please allow additional days in transit due to COVID-19.
• Please be sure to enter the correct address, hair texture and length before confirming your order. Once your order is placed, we cannot revise or alter shipping options.
• We are not responsible for lost or damaged packages in the mailing system. Any issues with delivery or transit of products should be addressed with respective carrier, Fedex or DHL by filing a claim.

RETURNS AND EXCHANGES

• Exceptional customer service is our top priority, however due to nature of our products, ALL SALES ARE FINAL. Royal Rebel Xtensions reserves the right to decline any returns or exchanges.
• Please be sure to enter the correct address, hair texture and length before confirming your order. Once your order is placed, we cannot revise or alter shipping options.